Data Protection & Privacy Notice
At Krox Technologies LLC, protecting your data is a fundamental responsibility. This notice explains how we collect, use, store, and protect information when you interact with our website, products, and services. It also outlines the choices and controls available to you regarding your personal data. This notice is accessible throughout our website to ensure transparency and accountability.
Information We Collect
We collect personal and technical information only when necessary to deliver, maintain, and improve our services. Information may be collected when you visit our website, submit a form, request services, communicate with us, or use our systems.
This information may include, but is not limited to:
- First and last name
- Company or organization name
- Email address
- Phone number
- Device, system, server, or licensing-related information required for service delivery
- IP address, browser type, and basic usage or diagnostic data
- Account login credentials (where applicable)
We do not knowingly collect unnecessary personal data and do not collect sensitive personal information unless explicitly required for a specific service.
How We Use Your Information
Information collected by Krox Technologies LLC is used strictly for legitimate business and operational purposes, including:
- Providing, managing, and supporting our services
- Responding to inquiries, service requests, or support tickets
- Communicating service-related updates, notices, or changes
- Maintaining platform security, performance, and reliability
- Improving our services, systems, and user experience
Your information is never sold, rented, or traded. We do not use customer data for advertising, profiling, or third-party marketing purposes.
You retain full ownership of your data at all times. Krox Technologies LLC does not access, analyze, or utilize customer data to compete with you, contact your clients, market to your customers, or derive commercial advantage beyond delivering agreed services.
Data Storage & Security
We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized personnel and service providers who require it to perform their duties.
While no system can be guaranteed 100% secure, we continuously evaluate and improve our security practices to reduce risk and protect your data.
Data Sharing & Legal Disclosure
We do not share personal information with third parties except under the following limited circumstances:
- When required to comply with applicable laws, regulations, or lawful government requests
- To investigate, prevent, or take action against fraud, abuse, security incidents, or illegal activity
- To protect the rights, safety, or property of Krox Technologies LLC, our users, or others
In the event of a merger, acquisition, or sale of company assets, users will be notified before personal information becomes subject to a different data handling policy.
SMS Communications & Consent
Krox Technologies LLC respects your communication preferences.
SMS opt-in data, consent records, and messaging preferences are not shared with third parties for marketing or unrelated purposes. This information is used solely to deliver service-related communications.
SMS-related personal data may be shared only with trusted third-party service providers (such as messaging platforms and telecommunications carriers) strictly for the purpose of delivering text messages as part of our services.
Opt-Out of SMS Messages
You may stop receiving text messages from Krox Technologies LLC at any time.
To opt out, reply STOP or UNSUBSCRIBE to any message received from us, or send the opt-out request to +1 678 276 7128. Once received, your number will be removed from our messaging list promptly.
Your Rights & Choices
Depending on applicable laws, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal or contractual obligations
- Withdraw consent for certain types of communication
- Improving our services, systems, and user experience
Requests can be made using the contact information below.
Contact Information
If you have questions, concerns, or requests related to this notice or your personal data, contact: